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Category - Hosting

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Improve your WordPress website's TTFB
What is TTFB? Simply put, Time To First Byte (TTFB) is the time it takes for your browser to receive the first byte of page content from the server. Reducing TTFB plays an important role in ensuring your site is performant and responsive for its users. You may have seen the Google PageSpeed Insights TTFB […]
How do I activate my free SSL?
Every CloudHost.One hosting package comes with a free wildcard SSL certificate, enabling you to use the more secure ‘HTTPS’ protocol to keep your site users secure. If this hasn’t already been activated for you, you can do this within the Control Panel. The Free SSL that we provide is a wildcard SSL attached to the […]
Can I install a third-party SSL certificate?
Yes: if you have an existing external or third-party SSL certificate you can install this at CloudHost.One. Your certificate provider will need to provide the following sections for us to be able to install the SSL certificate: Certificate Private Key CA Bundle / Intermediate Certificate These details will need to be entered within the SSL/TLS […]
Should I choose a Linux or Windows hosting package?
The type of platform you should choose depends on the software you plan to use to power your website. Generally, you should choose Windows if your website is built in ASP, ASP.NET or requires an Microsoft SQL database. If your website is built in PHP, Perl, Ruby, or Python then choose Linux. WordPress, Joomla!, Drupal […]
Are you PCI compliant?
Yes, CloudHost.One’s hosting is fully PCI (Payment Card Industry) compliant and uses ISO 27001-approved data centres so will pass PCI compliance checks.
How do I use the Website Malware Scanner?
Overview One of the major problems with malware is its persistence. This is why CloudHost.One’s Website Malware Scanner makes daily scans of all the sites within your hosting account. It uses a combination of commercial and in-house tools and provides reports detailing identified malicious content and its location within your site files. When malware is […]
What's the maximum MySQL database size allowed?
At CloudHost.One, each MySQL database you create can store up to 1024 MB (1 GB) of data. As databases comprise of only text, this is a lot of space in real terms; to put it into perspective, a CloudHost.One customer’s average database size is just 10 MB. In the rare event that you need more […]
Can I view my FTP, email address, or database passwords?
We encrypt all FTP, email and database passwords so they are not visible as plain text inside your control panel. The exception is the very first FTP account: this password is visible on the right hand side when you manage your hosting. You’re able to change all passwords and changes are usually processed immediately.  
What is the IP Address for my site?
Many providers host entire accounts (website, email and database) on single servers, which means the same IP address is used for everything. Since we run services on a ‘platform’ rather than single server there are several IP addresses that you may need to know about. Site IP Address This is the address that is used […]
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