How do I transfer my website from Scruffymonkey

Scuffymonkey currently use the same Hosting Platform as us, making transfers super-easy. However, the last time we had a site transfer from them they wanted to charge £50 for 2 minutes work. It’s worth letting them know that you’ll be requesting an internal transfer and that there will be no need for them to package the site for transfer.

You will need to email their support address and request that they transfer your Hosting Package to us (contact us for the details needed) and we’ll take care of the rest. Your hosting package is transferred to our control as-is, and we’ll issue you a new login to access it (if you had access to this before it will be much the same, just rebranded). Your website, email and any databases are unchanged.

There are a couple of additional steps that may be necessary, depending on the services you had with them.

1. We suggest changing the WordPress login. If you are taking a managed WordPress service with us, we will do this for you. If you need help with this, please let us know.
2. If you are taking a managed WordPress service with us, we will install and configure our security tools on the site for you, and check the site for any other updates or vulnerabilities (we don’t expect there to be any). If you are taking a basic (self-managed) hosting plan but want these checks made, please let us know.
3. They usually setup Google Analytics on Client sites, so it’s worth getting ownership of this transferred if you don’t already have it.