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Create a Mailbox You can create email accounts at any time in the Hosting Control Panel. You can also reset the password here at any time. New Mailbox Details If you have asked us to create an account for you then we will send your new password separately to any other details for security. This […]
Email Account Limits The following limits apply to all messages sent via authenticated SMTP. This will primarily be used for email sent via a mail client, but can also include mail sent via your website if configured to send via SMTP. We impose a limit of 8,000 messages per e-mail address per 24 hours. The […]
If you’re using CloudHost.One’s mail server but want to route emails via another provider – such as Google Workspace, Office 365 or Mailchimp – you may need to add a secondary sending server source to the SPF record. You can do this by specifying multiple includes within the TXT record within Manage DNS. Each include […]
Sender Policy Framework (SPF) records help to reduce the chance of your domain being spoofed in spam messages. It can also increase the deliverability of e-mail to external providers such as Gmail and Outlook. We maintain an SPF record that is kept up to date with all IP addresses used to transmit e-mail from our […]
DKIM, like SPF, is a standard that enables a specific aspect of the email sending process to be authenticated. The premise of DKIM is to check that an email is really from the domain or sender that it said it was sent from and if it has been altered in any way in transit. Specifically, […]
There’s a quick and easy way to set up email on your iPhone or iPad. On the device you wish to set up mail: Auto-Configuration If you have access to your Hosting Control Panel, follow the steps below to download and install the settings. If not, let us know and we can send the file to you […]
The exact steps for setting up Email on an Android device can vary, as most manufacturers have their own email app. You can also add the account in the Gmail app. Whatever app you are using though, the details will be the same… just the steps may be slightly different. Server/Account Details The server and […]
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This is something we’ve seen occasionally in Outlook, if there was a different setting on the account before it moved to us. To fix this, you’ll need to go into the Account Information, by first clicking on File in the Outlook ribbon: Once you’re there, follow the steps below: Select the email account from the dropdown […]